2000-0147 error indicates “Optical Drive (d) - self test: (s): Your CD or DVD drive has indicated a failure”. I would suggest you reseat the optical drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating optical drive.
http://dell.to/18r60nI Also, please connect an external display to check if the system is switching ON.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
January 27th, 2015 01:00
Hi Bosweezy,
2000-0147 error indicates “Optical Drive (d) - self test: (s): Your CD or DVD drive has indicated a failure”. I would suggest you reseat the optical drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating optical drive.
http://dell.to/18r60nI
Also, please connect an external display to check if the system is switching ON.
Please let me know if this helps.
Bosweezy
2 Posts
0
January 27th, 2015 16:00
So if the reseating doesn't work do I have to get a new drive?
Also when plugged into an external display it shows the same black screen.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
February 2nd, 2015 02:00
Hi Bosweezy,
I would suggest you to remove the optical drive from the system and then check if the system is switching ON.