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breezytide

updated

21 years ago

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11410

March 3rd, 2006 01:00

no internet with wireless connection

RECENTLY THE TRUEMOBILE 2300 ROUTER WAS UNPLUGGED FROM MY CABLE CONNECTION BY MISTAKE , WHEN I TRIED TO GET EVERYTHING GOING AGIAN FOR MY INSPIRATION 1150 TO GO BACK ONLINE I CANNOT VIEW WEB PAGES.   I GET THE "CANNOT FIND SERVER PAGE".. I HAVE GOOD STRONG WIRELESS CONNECTION WITH THE ROUTER. WHEN I GO TO THE ROUTER SETTINGS "DEVICE SETTINGS" IT SAYS THAT I HAVE A WIRELESS CONNECTION AND INTERNET.   WIRELESS AND ROUTER SET TO AUTOMATIC IP ADDRESS LIKE THE LAN CONNECTION...STILL, I CANNOT BROWSE WEB PAGES. 
 
 I HAVE CHECKED IPCONFIG MADE SURE THEY ARE THE SAME AS ONEANOTHER. I DID RELEASE AND RENEW FOR THE IP.   RESET THE 2300 ROUTER BACK TO DEFAULT SETTINGS. UNPLUGGED THE CABLE MODEM AND ROUTER FOR OVER 5 MINUTES AND RESTARTED EVERYTHING.  TRIED REINSTALLING THE ROUTER.  CHECKED INTERNET SETTINGS FOR  INTERNET EXPLORER INCASE THAT WAS AN ISSUE .  STILL NO INTERNET. 
ANY IDEA'S ?
THANKS,
BREEZY
  • MRF4700

    2 Intern

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    1827 Posts

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    Posted March 3rd, 2006 03:00

    breezytide

    Do you get responses from pinging your router IP address and your Internet Provider's address?

  • 242

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    Posted March 3rd, 2006 11:00

    i have tried one wireless network with wep

    and one with no security to see if there was any difference

    no third party protection service (firewall)

  • 242

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    Posted March 3rd, 2006 11:00

    yes i can ping router and internet provider address's- i get good reply

    when i ping www.yahoo.com   i get "ping request could not find host"

    ?

  • MRF4700

    2 Intern

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    1827 Posts

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    Posted March 3rd, 2006 11:00

    breezytide

    Was your network WEP/WPA encrypted for security? Are you running any third party firewalls?( Norton Internet Security, McAfee, Trend Micro,etc.)

  • MRF4700

    2 Intern

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    1827 Posts

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    Posted March 3rd, 2006 12:00

    breezytide

    Try hooking an ethernet cable from your 1150 to the router and see if you can connect to the internet? If you can, then your wireless settings are off either with the router, or your wireless card? Is the wireless card external?, or internal?

     

  • 242

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    Posted March 3rd, 2006 18:00

    yes can get internet with hooking router to 1150;

    i have an internal card.

     

  • MRF4700

    2 Intern

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    1827 Posts

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    Posted March 4th, 2006 07:00

    breezytide

    Have either the drivers for wireless card or firmware for the router been recently updated? If No, you may try that to see if it fixes your problem?

     

  • kika1963

    2 Posts

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    Posted March 5th, 2006 03:00

    I have this problem too.  did you find out an answer?

    I travel alot.. this was working fine and in day four of the trip, i had internet connection, but could not get onto a web page.  I could't use it... and I returned home and thought all would be fine, but nothing.  It shows I am connected, but can't reach a web page.

    I went to dell support,.... spent an hour with them and they have to call me back tomorrow after they research this.

     

    any luck?  i tried all that you did and nothing.  when this happened the week before for the first time, a hotel techy told me that it needed to be reconfigured... and it worked.

     

    HELP!!!!!!!!!!!!!!