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sagosto63

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8 years ago

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sagosto63

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September 27th, 2018 20:00

390, BSOD

My machine stopped responding to RDP and got hard rebooted and now immediately (No Windows Logo) goes BSOD with "Your PC/Device needs to be repaired. The digital signature for this file couldn't be verified. Error code: 0xc0000428" with a press F1 to enter Recover Environment. This occurs over and over again. F12 at bootup goes to menu with Legacy Boot w/ the various boot options, UEFI w/ options to select Windows Boot Manager and UEFI: INT13 (USB, 0X80) and Other Options w/ options to select BIOS Setup and Diagnostics. 

I created a bootable USB key using the Windows Media Creation Tool and then used the Legacy Boot option for USB key but after the Windows logo is shown for a second, it immediately BSOD with "Your PC ran into a problem and needs to be started". The Other Option's BIOS Setup and EUFI's Windows Boot Manager just goes to a black screen and nothing happens. 

I created USB key for UEFI support with rofus using step 2 in this thread: https://www.windowscentral.com/how-create-windows-10-usb-bootable-media-uefi-support and I get the same results. 

  • bradthetechnut

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    Posted September 27th, 2018 21:00

    Malware can also keep itself on a reloaded HDD.  I don't know if repartitioning the drive would've worked at the time as I was less experienced.  However, I've seen repartitioning recommended for removing malware that software doesn't.  In your case, if it is malware, a computer store or pro might be able to remove it.

  • bradthetechnut

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    Posted September 27th, 2018 21:00

    Yes, malware can do that.  It can leave a memory of itself in CMOS, or the clock since it has battery backup.  I took the battery out, re-installed, and changed HDD.  I still ran that computer until a couple years ago.  I thought I had armor to go at the malware with, plugged the 2nd HDD back in which was music storage, and instead lost the computer completely before I could activate armor to scan for it and couldn't get it going again with any HDD.  I had to be careful, as a replacement HDD could still become infected.

    I still want to hear from Tesla1856 and/or speedstep.  They're even more experienced with even more resources.  As anybody can chime in, we should see more response(s) tomorrow.  I also wanted to keep this thread going so you get your answers.

  • bradthetechnut

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    Posted September 27th, 2018 21:00

    @Tesla1856  or @speedstep,

    Bad malware?  Makes it look like your close to booting your computer again and makes it look like there's some other genuine problem other than virus or malware.

    I've had malware from 2013 permanently take out a computer - HDD's and motherboard; and no way to recover once lost.  Hopefully that isn't the case here.

  • sagosto63

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    Posted September 27th, 2018 21:00

    At the bios preventing even a win from being installed ??

  • speedstep

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    Posted September 28th, 2018 04:00

    This is a VERY specific error. Windows 7 recovery cannot fix or remove a windows 10 partition.  You will need windows 10 PE and to use diskpart to remove aka "clean" the drive.  You cannot revert to install 7 over the top of 10.  This is never happening.

    Brad do not invoke my name or anyone else as validation of an unproven theory.  I have never seen malware break a motherboard.  Bios updates do that.

    Your version of windows is expired or the date is rolled back to 1979 to 2015 due to cmos clock battery failure OR you have malware.

    Recovery

    Your PC/Device needs to be repaired

    File: \Windows\system32\winload.exe
    Error Code: 0xc0000428

     

     

    Time to reinstall.Time to reinstall.
    You'll need to use the recovery tools on your installation media ......
    Start by booting the computer with the recovery media inserted. The computer should load the CD or USB. (You may have to change the BIOS boot order to boot the USB drive first.)

    Choose your language. Click Next
    You will now see Install in the center of your screen. On the lower left side you will see Repair your computer.
    Choose the repair option.

    You will have several options including:
    Refresh Your Computer
    Restore Your Computer
    Advanced Options

    Choose Advanced Options.
    Launch the command prompt
    Enter the following commands one at a time hitting Enter after each command.
    bootrec /scanos
    bootrec /rebuildbcd
    bootrec /fixmbr
    bootrec /fixboot
    Reboot computer after the final command finishes

      

     

     

     

     

     

     

     

  • sagosto63

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    Posted September 28th, 2018 11:00

    This is a Windows 10 machine so I am not sure why Windows 7 is being mentioned.

    To be clear, I cannot load BIOS as it just goes BLACK nor can I load a USB key using Windows Media Creator or a USB loaded via Windows 10's Create Recovery USB. I also used Rufus to create a UEFI USB key with Win 10 ISO on it. Nothing works. 

    I am starting to think it is hardware related if I can't load BIOS or even reload Windows.

  • bradthetechnut

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    Posted September 28th, 2018 12:00

    @speedstep,

    Your name was invoked in a question.  Nothing was said to the effect of "prove my theory."  In some of your cantankerisms, you miss some very specific things.  1 processor mention turns into a big list.  Not all answers need to be big and long.  Sometimes we need to remember to simplify.  And not read too fast.  Computers don't fly away with fans on max.  That post was kind of funny.

  • speedstep

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    Posted October 1st, 2018 08:00

    To be clear the hard drive data cable needs to be disconnected.

    Then  the machine turned on and press F2 then F12 then F2 then F12 F2 then F12 then F2 then F12 F2 then F12 then F2 then F12 F2 then F12 then F2 then F12 F2 then F12 then F2 then F12 F2 then F12 then F2 then F12 F2 then F12 then F2 then F12 F2 then F12 then F2 then F12 F2 then F12 then F2 then F12 F2 then F12 then F2 then F12

    It should then get to a screen where bios is available.  If it does not start with hard drive error you have other issues.

    The os must be re installed from scratch on a non damaged corrupted WORKING hard drive.

     

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    Posted October 7th, 2018 20:00

    My 745 wemt BSOD pm a fresh boot soon as the desk top manifested. It would not reboot, not run bios. I reset the memory modules and replaced the bios battery. Then it booted but problems linger. It thinks my DVDRW is a floppy, even when it is disconnected and removed in Device Manager! It always demands F1 to boot. Still better than a dead Dell.

  • bradthetechnut

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    Posted October 8th, 2018 14:00

    Hi @Crash Victim,

    I can't solve all boot problems, but separate from that, have you tried plugging the DVDRW into a different SATA port?