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Popolou

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September 22nd, 2021 15:00

R630 with Intel 10G X710 rNDC - Lifecycle Controller Error SUP0528

Lifecycle Controller: v2.81.81.81
Bios: v2.13.0
Intel x710: v20.0.17

Hello

Having installed an Intel 10G X710 rNDC (#68m95), the Lifecycle controller is failing with a critical error "SUP0528" (Unable to generate a firmware comparison table). According to the resources, this is an internal error and restarting the process does not clear the fault. Reflashing the iDrac firmware does not resolve the fault. Updates are taking place via the F10 lifecycle controller and connected via HTTPS to download the catalog. Catalog downloads but the proces fails on the subsequent step.

The fault is reproduceable. A second R630 with an identical configuration, additional x710 and all updated firmware levels gives the same result. Removing the x710 card and attempting the update process however succeeds.

It appears the Lifecycle controller fails with this NDC installed. Can Dell confirm please?

Rgds
Pops