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masdas

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December 30th, 2024 10:41

DELL System Update (DSU) service down

Hi,

from several days, on all my customers' servers, when I launch the dsu.exe command, I receive this error:

C:\Users\Administrator>dsu
DELL System Update 2.1.1.0
Copyright (C) 2014 -- 2024 DELL Proprietary.
Downloading the Index catalog
Extracting C:\ProgramData\Dell\DELL System Update\dell_dup\CatalogIndex.cab
Reading the Index catalog
Downloading the catalog
Unable to download the catalog. Check the network connection
Progress report is available at: C:\ProgramData\Dell\DELL System Update\dell_dup\DSU_STATUS.json
Exiting DSU!

I tryed on 10 different servers. Same error.

Thank you.

Lorenzo

  • DE

    DELL-Erman O

    Moderator

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    Pubblicato December 30th, 2024 15:19

    Hi,

    Dell knows about the DSU outage and is working on fixing it. I don't have any info on how long it will take, but I'd suggest checking back later..

    DELL-Erman O

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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