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June 8th, 2020 01:00

PowerVault TL2000 HE: invalid rotation range, error during rotation initialization -> get range Code: 9F 08

Hello, 

the PowerVault TL2000 is no longer working, giving this error code:

HE: invalid rotation range, error during rotation initialization -> get range
Code: 9F 08

Is it still possible to fix it? The library is 12 years old.

Thanks.

Moderator

 • 

3.9K Messaggi

June 8th, 2020 08:00

Remove magazine(s) and check for physical obstructions such as media on the floor of the library or loose media labels. If none found, run the 'Library Verify Test' to see if the problem reoccurs. If the problem is consistent, we need treplace chassis, but part is not available.
Thanks

Marco

Moderator

 • 

3.9K Messaggi

June 8th, 2020 08:00

Hello,

unfortunately not, the system is too old and parts are probably not available.

Try to do this

Remove magazine(s) and check for physical obstructions such as media on the floor of the library or loose media labels. If none found, run the 'Library Verify Test' to see if the problem reoccurs. If the problem is consistent, we need to replace chassis, but it is not available to replace anymore.

Thanks

Marco

Moderator

 • 

3.9K Messaggi

June 8th, 2020 08:00

Remove magazine(s) and check for physical obstructions such as media on the floor of the library or loose media labels. If none found, run the 'Library Verify Test' to see if the problem reoccurs. If the problem is consistent, we need treplace chassis, but part is not available.
Thanks

Marco

Nessun evento trovato!

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