UNSOLVED

SergioCif

updated

5 years ago

S

SergioCif

1 Message

0

577

July 23rd, 2021 13:00

Audio random problem

Hi everyone, I have a random audio problem with my Precision 5550, sometimes the audio from meetings (zoom, teams, etc.) is very low even if I put the volume to the maximum it's very low, I have to quit the meeting and enter again to fix it, sometimes it takes more than 5 times to fix it, please help.

 

PS. I have the latest drivers installed (provided by Dell Support) on my laptop.

 

Regards,

Sergio

  • sylvie_magri

    1 Message

    463

    1

    Posted August 5th, 2021 08:00

    I have the same problem. Sometimes it happens even on YouTube for example. The sound is working perfectly, then if you pause the video or switch to another, sometimes it just switches to a much lower quality sound and very low volume even on full volume. It is very frustrating and no idea how to fix it. Did you manage to find a solution please? 

  • 437

    0

    Posted August 20th, 2021 20:00

    I am facing the same issue with my new Dell 5550 Laptop. It is random and really frustrating.