slpandmt

updated

14 years ago

S

slpandmt

6 Posts

0

7476

July 10th, 2012 11:00

Driver for A960 won't install

I recently acquired a Dell A960 printer.  I was trying to hook it up to my computer and was told that I need to download the new Windows7 drivers.

I downloaded the drivers successfully and when I went to unzip the file and install, they seemed to unzip correctly. 

The problem is that at the last step, I was told that I don't have "adequate permissions" to completely unzip and install the files and that I need Administrator access.  I am the only user on the computer and am listed as the administrator so I'm not sure what the problem is.  

Is there a setting on the computer that I need to change in user controls? Is this an issue with the driver or with somethign else on the laptop?

Any help is appreciated.