
UNSOLVED
Error Code: SA-20020 Attempting to Set Up Adapter
I am trying to setup and configure OpenManage Essentials 2.4.0.930 and SupportAssist Enterprise 1.20.1.20. When setting up the Adapter within SupportAssist Enterprise I am given the error: SA-20020 which means the Management Group credentials are incorrect, however this is AFTER the Dell EMV SupportAssist Enterprise OME is installed.
The user account used is a domain account, which has been added to the local administrator account on the server, as well as the OmeAdministrators group.
So I would like to find out exactly what credential or permission is incorrect, if the service can be installed and started, but still be given an invalid credentials error message.
Responses (0)
Solutions (0)
