Hello,

I hope everyone in the community is well!

As I state in the title, SupportAssist has stopped working since 2 weeks ago. I browsed through the community for past discussions but I did not find a similar situation to mine.

I have an Inspiron 24 - 5400 All in one. Bought it last March, simple usage like youtube, office, web browsing. I try to keep it up to date. When I click the application to launch it is loading for about 4-5 minutes and then shows the following message: We ran into an unexpected issue with SupportAssist. Restart your PC and try again later. Version: 3.10.0

There are no pending updated regarding Windows. The application Dell Update works normally and there are no pending updates there either. I have also checked for Viruses or corrupted files using Windows Security. I read several other sites about steps I could also take like renaming files or uninstalling programs but I did not try anything until I get some advice first.

 

Thank you in advance