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woodman411

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13 years ago

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woodman411

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12195

January 26th, 2014 08:00

DVP11 5130 - Windows camera app not working for rear camera

This is a re-post of what is in the Mobile Device forum ( http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19536654.aspx ) , it might be more appropriate here. There are currently 3 users including myself experiencing this problem, described as this:

DVP11 5130, the Windows camera app is not working for the rear camera - when the app loads, I just see a dark gray screen. The app is not frozen, the buttons are still on screen so I can shoot panorama and video, so I know the rear camera is not broken, seems to be a software thing because it is just the camera mode that shows the dark gray screen. I'm on firmware A04, any help appreciated.

Note: when rebooting and then immediately loading the Windows camera app, that seems to work for me, but it'll make a total system freeze inevitable that day or the next. After rebooting, and working with other things and then later opening the Windows camera app, that's when it displays the above issue.

Thanks,

Woody