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DELL-Chris M

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4 years ago

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DELL-Chris M

Community Manager

56891 Posts

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October 3rd, 2022 10:00

x15 R2, diagnostic error 2000-0511, AWCC at full speed mode

This not a hardware failure. The diagnostic issue should be corrected by BIOS 1.8.2 or newer. Target release date is October 25, 2022.

Workaround before BIOS 1.8.2 is posted =
* Open AWCC
* Change the thermal mode from full speed to balanced mode
* Shutdown
* Power on and press F12 while Alienware is on screen
* Select Diagnostics


DELL-Chris M (old account)

#IWork4Dell