Unsolved

This post is more than 5 years old

1 Rookie

 • 

17 Posts

30246

October 14th, 2009 09:00

BIOS not fully ACPI compliant

Upon booting-up my PC, I got the following message on a blue screen (OS: Windows XP)

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

The BIOS in this system is not fully ACPI compliant. Please contact your system vendor or visit http://www.hardware-update.com for an updated BIOS. If you are unable to obtain and updated BIOS or the latest BIOS supplied by your vendor is not ACPI compliant, you can turn off ACPI mode during text mode setup. To do this, simply press the F7 key when you are prompted to install storage drivers. The system will not notify you that the F7 key was pressed - it will silently disable ACPI and allow you to continue your installation.

Technical information:

*** STOP: 0x0000000A5 (0x00010007, 0x00000038, 0x00000000, 0x00000000)

Thank you for your help.

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

October 14th, 2009 10:00

What PC model and operating system?

What hardware changes did you make prior to the issue?

What software changes did you make prior to the issue?

What bios version? Did you update it? 

1 Rookie

 • 

17 Posts

October 15th, 2009 06:00

Thank you for responding.

The PC is XPS 400/9150. The OS is Windows XP.

I reinstalled Windows XP by using the DELL Recovery DVD because I just changed a defective HD. I installed DELL DSS and DELL Chipset.

No software applications were installed except for McAfee.

I updated the BIOS from ver A02 to ver A07. 

Thank you again.

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

October 15th, 2009 08:00

Boot into the bios (F2) and tell me what the SATA Operation is set to.

1 Rookie

 • 

17 Posts

October 16th, 2009 06:00

The SATA Operation is set to RAID Autodetect / ATA.

Thank you.

1 Rookie

 • 

17 Posts

October 17th, 2009 18:00

The SATA Operation is set to RAID Autodetect / ATA. Your help is appreciated. Thanks.

 

1 Message

November 1st, 2011 08:00

My wife has also just run into this problem. Is there a final solution please?

0 events found

No Events found!

Top