Hello,

 

One of our customers experiences a weird problem. This is limited to the newer Latitude 7400 series. When one of the end-users uses the AUX, and inserts headphones, the audio keeps playing via the laptop speakers. This happens on a system with a clean Windows 10 as well. Deleting the Realtek driver works, but it's not viable since it's nearly impossible to go and delete the driver on loads of laptops. 

 

Now, the image that they use, uses the standard CAB-files from Dell. From this link: 

https://www.dell.com/support/article/nl/nl/nlbsdt1/how16938/latitude-7400-windows10-driver-pack?lang=en

We're trying to figure out how to modify the image, so that it doesn't include the problematic driver anymore. In the audiofolder of the CAB-file, mentioned in the link above, there are 3 subfolders. KBL, R, and WHL. We tried to remove the R folder, installed the system, but it still doesnt work. Our question is, which part of the extracted CAB-file(s) do we need to delete to get this into a working setup? 

 

Thanks in advance!