I have an XPS Gen 5 that I bought in Aug '05 with 0% financing which runs out on Jan 1 '07.  I need to replace a second non-XPS machine that was recently destroyed in a fire at my home, which sounded like a great idea since Dell is offering )% for 18 months on new XPS's.  However, I was concerned that having a second computer on my Dell Preferred Account migh adversely affect my ability to pay off computer # 1 before 1/1, so I wrote to Dell Financial Services to ask about allocating my monthly payments so as to insure payoff of the first computer on time.   Their response:  "Read your contract."   Now maybe I am just a stupid dweeb for not doing that in the first place, but if I knew where the durn contract was, I wouldn't have written them in the first place.  If they are going to write me back, why not just answer my question?   Needless to say, I was not very happy.   Comments, anyone?