This is a second appeal (possibly to Dell Support) for help with the dial-up connection to my ISP.

I inherited a Dell Latitude M233ST notebook (with NT4) (Service Tag Z1P41).Iit was working fine until a few weeks ago when I found that I could not connect to my ISP. So far as I can tell, all other application programs still work well.

When I now click on my desktop Konnection icon to dial-up the ISP, I get this error message:

"Cannot load the Remote Access Connection Manager service. Error 711:

ResMan initialization failure."

Can anyone tell me what this means? What "log" is the message referring to? Can anyone suggest steps I can take to fix (or at least isolate) the malfunction?

I have tried to get help using the modem FAQ on this forum but was unsuccessful.

Thanks for any hand-holding.      ... wdc