Hi Dell 

I am an owner of an Alienware 13 R3

(System)
Alienware 13-R3 Laptop OLED Display Touch
Intel i7-7700HQ HD 630
16GB RAM
512 SSD Samsung
Nvidia GTX 1060

There is a problem with the GPU, Intel HD and Nvidia drivers where the device will get stuck for 7,65 seconds always when working in the explorer. The problem covers a lot of brands and Intel had let us all know they finished by fixing there drivers and the problem is still active. It all started on 07/2017 almost one year now and there is still no fix or big investigation started. Here are all the links of proof about this problem. I found other posts on this forum that are related with this problem and they are almost all closed. 

Link to the microsoft thread 
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/mobile-gtx-1060-freeze-problem/93e7004a-62b1-4211-8e37-4c136608865e?rtAction=1523393643383

Link to the Intel thread
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/mobile-gtx-1060-freeze-problem/93e7004a-62b1-4211-8e37-4c136608865e?rtAction=1523393643383

Link to another thread here about this problem 
https://www.dell.com/community/Alienware-Laptops/Alienware-17-R4-stuttering-freezing/td-p/6022947

And a video of proof where you can see how hard this machine fails by just updating windows, Intel HD and Nvidia to the latest versions. What normal is for a gaming device. Please support this problem and help fixing this even if it is not Dell related it is still a Dell device.

https://www.youtube.com/watch?v=Em9BMmlfzTI&feature=youtu.be