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b_2

updated

14 years ago

B

b_2

1 Message

1

2124841

November 9th, 2012 07:00

Beware - virus scam phone call

I received a call from 'dell support' telling me my computer had a virus.  I hung up on them.  The caller had an Indian accent.  I find this interesting only because two weeks earlier, I contacted dell support and was helped by an Indian accented technician (not the same as the caller).  On that call, I sought information on upgrading to Windows 8 and the discount coupon but had decided against it.  Called Dell Support and reported the scam call (also an Indian accent).  He told me that our information at the Dell support center is confidential, not given out, and that he had not heard of any other virus scam calls and that the dell support center don't make calls like that to customers.