UNSOLVED
onsite service
I request for a onsite support on Monday and they told me that the support would be scheduled on Tuesday or Wednesday. However, the techinician did not come and when I called back and they told me the technician still did not receive the hardware. I wonder when he will receive the hardware.
DELL-Cares
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Posted November 15th, 2019 11:00
Yes, the technician has received the parts. He'll get in touch with you to schedule the service.
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Posted November 15th, 2019 13:00
Not to worry, I hope the service should be completed without any further delay.
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Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice
DELL-Cares
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27827 Posts
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Posted November 14th, 2019 12:00
I have responded to you in private note.
Please review.
Dell-Prashanth
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice