why has my playstion VR not been shipped yet?  Dell is an authorized dealer for sony entertainment? what is the problem? I preordered mine before the launch so there should have been no waiting on shipping because you had the preorder numbers to give to sony for all the pre-orders that were made. whats the deal with all this? why cant you provide good service like yall claim to have? so now I have 500 dollars tied up of my hard earned money with nothing to show for it? this is an outrage! I do believe the should be involved if I do not see results!  I paid for a service thereby entering into a contract with you (DELL) to provide an item. with it being pre-ordered that means on of the items on the shelf would be put on reserve to ship to me on launch day.