I have placed an order on 7th Aug, after which dell has not provided me with any update.

 

Did 10+ calls on toll-free number none were answered and kept me more than 45 mins on Que.

 

On Facebook messenger there is no option to put IR number, everywhere dell systems are asking for ORDER NUMBER which I didn't have yet.

 

Send mail on    no one responded.

 

Tired a lot, did find any other way to get communicated. 

 

I made this purchase to gift it to my son on his birthday, which is on 5-Sep. I believe I have made a massive mistake while placing an order on   dell.com. 

 

 

 

Thanks & Regards,

Shivam