I have a 5348 All-In-One 23" touchscreen, Win 8.1, that started getting BSOD's whenever  it sat idle for more than 10-15 minutes.

This started just after the February Microsoft auto-update.

Found out part of the problem was outdated drivers.

I tried to install the chipset driver, but it failed to copy a file.

This is what the failed report stated:

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Opened C:\ProgramData\Dell\drivers\5348_Chipset_Driver_JFNKK_WN_9.4.0.1027_A00\IIF2.ini
[Filter INI Conditions]
[CopyDir]
[CopyFiles]
New Uninstall Key = copyfile0
Copy File Source = C:\ProgramData\Dell\drivers\5348_Chipset_Driver_JFNKK_WN_9.4.0.1027_A00\CSVer.dll
Copy File Destination = C:\Windows\SysWOW64\CSVer.dll
Copy file error (87) on source = C:\ProgramData\Dell\drivers\5348_Chipset_Driver_JFNKK_WN_9.4.0.1027_A00\CSVer.dll. Trying again.
Copy file error (87) on source = C:\ProgramData\Dell\drivers\5348_Chipset_Driver_JFNKK_WN_9.4.0.1027_A00\CSVer.dll. Trying again.
Copy file error (87) on source = C:\ProgramData\Dell\drivers\5348_Chipset_Driver_JFNKK_WN_9.4.0.1027_A00\CSVer.dll. Trying again.
Copy file error (87) on source = C:\ProgramData\Dell\drivers\5348_Chipset_Driver_JFNKK_WN_9.4.0.1027_A00\CSVer.dll. Trying again.
!!! ERROR 0x57: CopyFile generated an unexpected error.
[ResponseResult]
ResultCode = 87
<<< 4/05/2019 05:50:13:403

 

[04/05/19 05:50:13]
--- End of Vendor Software Log ---

[04/05/19 05:50:13] Vendor Software Return Code: 1
[04/05/19 05:50:13] logo.png
[04/05/19 05:50:14] logo.png
[04/05/19 05:50:14] Name of Exit Code: UNKNOWN_OPTION
[04/05/19 05:50:14] Exit Code set to: 11 (0xB)
[04/05/19 05:50:14] Result: FAILURE
[04/05/19 05:50:30] Open file: C:\ProgramData\Dell\UpdatePackage\Log\5348_Chipset_Driver_JFNKK_WN_9.4.0.1027_A00.txt

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Does anybody know how I can fix this?

 

Any help would be very appreciated... ed