i purchased Dell insipiron 5410 laptop on jan 2nd 2022 but i facing a some technical issue on 13th jan 2022. that time i put a complant to dell tech support but no use. after two days i submit laptop to dell authorised service in 18th jan 2022. service center people are saying need to change mother board. after the words i take the laptop from servicecenter again put a complaint for replacement. after so many conversations dell team accept the replacement but they said 40days for replacement proces.
one of Dell support employee name:- Manjish naik dell technicall support employee is saying. 40days replace ment is company polacy but not mention this type polocy in Dell products and Dell website.
emoloyee says rudly its company policy. every one fallow the process

purchasing date:jan2nd 2022
date of defect:13 jan 2022
replacement time :40days ofter picking the product its nessary frome me.
worest service by DELL

note:Dont trust dell DOA polacy. They said DOA process is stop now
so every one will wait 40days for replacement

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