What is the model of the mouse?  What is the issue the you are having with the mouse?

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Hi,

If you have mouse suddenly working issue comes or you have new mouse and having problem in both of condition first of all you must change the cells (mouse battiers). because low power cell can toruble the mouse working. or try this mouse to other pc and you can also use  another wireless  mouse on this laptop you will come to know the problem in the mouse of the laptop. 

if you have any problem Dell Support always with you.

My new warranty dell wireless mouse is not working properly

Plz change my mouse. This mouse problem create for m

This is the invoice of this mouse .Plz change this mouse 

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This is the problematic mouse