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thien phong tran

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2 years ago

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thien phong tran

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4 Posts

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February 25th, 2025 09:42

DELL OPTIPLEX cannot control mouse and keyboard although OS is working

My DELL Optiplex 3070 computer can access windows OS but cannot control mouse and keyboard. Cannot press any keys while startup processing so cannot access BIOS or safe mode. I have tried all USB ports (computer does not have PS2 port). Please help me!