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Go to SolutionError Code: 2000-0711 on Dell OptiPlex 3050
I was called earlier this morning due to an issue where one of the company's system is unable to boot due to a repeated thermal trip. Prior to this, the system presented with symptoms of a faulty mother board, where it was not able to stay on, this issue didn't persist for long. However now I am unable to boot the desktop as it is booting to Dell SupportAssist and displaying the error code "2000-0711" with a "73457" validation code, normally I would test the system using the SupportAssist tool, however the computer won't stay on any longer than 5 minutes to run the diagnostic tests. Any suggestion on how to resolve this issue?
Please note that there are no debris blocking the air vents and the fans are fully functional.
There was also a bit of additional information stating that a failing component has been detected.
5510
0
Posted June 24th, 2020 09:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
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Posted June 25th, 2020 17:00
Dell-Admin
5411
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Posted June 29th, 2020 10:00
Hi,
I hope you are well.
Shalvi here. Just checking if you got the chance to perform the steps. If yes, can you please share an update.
Awaiting your response.
Thanks.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice5391
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Posted June 30th, 2020 05:00
We have replied to you via private Message. Please check your inbox and respond.
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For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice5343
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Posted July 4th, 2020 05:00
Hello,I hope you are doing well. I'm following up to check the status of the Computer. If you need any further assistance, do let us know. We would be glad to assist you.
We will wait for you to share the results with us.
- Jasbir
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice5313
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Posted July 5th, 2020 05:00
Hello,
I hope you are doing well. I'm following up to check the status of the Computer. If you need any further assistance, do let us know. We would be glad to assist you.
We will archive this case if there is not response from you in next 24 hours.
- Jasbir
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice5250
0
Posted July 13th, 2020 00:00
Hello Dell Care, i got the same issue and the same error code.
Help please.
0
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Posted September 1st, 2024 12:56
@speedstep I'm actually having this particular challenge with my laptop; please help me out
0
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Posted September 2nd, 2024 03:09
Start a new thread in the appropriate forum for your laptop and include the exact model with the problem.
speedstep
11 Legend
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46969 Posts
5480
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Posted June 25th, 2020 13:00
Service tag :
Error code : 2000-0711
Validation : xxxxxx
Msg: Fan - The processor fan has failed to respond correctly.