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NCMtnbear

updated

18 years ago

N

NCMtnbear

9 Posts

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31551

May 13th, 2008 18:00

Outlook 2007 Crashes

O/L 2007 (SP1 installed, but had problem prior to) constantly crashes/stops responding. Ctrl Alt Del and reopening usually solves problem for a while...sometimes reboot required. Get the below message in event log...M/S solution center offers no solution after checking. Same happens with firewall & antivirus off. M/S support won't help if Dell installed, Dell won't help with software...very frustrating! Any suggestions out there would be appreciated...

 

 

Problem signatureProblem Event Name:                      APPCRASHApplication Name:                           OUTLOOK.EXEApplication Version:                         12.0.6300.5000Application Timestamp:                   4760725dFault Module Name:                        olmapi32.dllFault Module Version:                      12.0.6300.5000Fault Module Timestamp:                47606ff0Exception Code:                                c0000005Exception Offset:                              0004f219OS Version:                                        6.0.6001.2.1.0.768.3Locale ID:                                           1033Additional Information 1:                2975Additional Information 2:                68e69c5e01ed64107e407a6e1107ad19Additional Information 3:                7bdcAdditional Information 4:                c9b97eff034cc90369ed7aaafb29eebb Extra information about the problemBucket ID:              683450716

 

DescriptionA problem caused this program to stop interacting with Windows. Problem signatureProblem Event Name:                      AppHangB1Application Name:                           OUTLOOK.EXEApplication Version:                         12.0.6300.5000Application Timestamp:                   4760725dHang Signature:                                7f37Hang Type:                                        6400OS Version:                                        6.0.6001.2.1.0.768.3Locale ID:                                           1033Additional Hang Signature 1:         bb41152d5f8cde04ee9ecb5e867df36eAdditional Hang Signature 2:         b1ccAdditional Hang Signature 3:         4205d9adb957703e35e4399531bfdec3Additional Hang Signature 4:         7f37Additional Hang Signature 5:         bb41152d5f8cde04ee9ecb5e867df36eAdditional Hang Signature 6:         b1ccAdditional Hang Signature 7:         4205d9adb957703e35e4399531bfdec3 Extra information about the problemBucket ID:              209885753