We have SMARTS 8.1.2 installed in our Solaris 9 servers. We are facing an issue with some interfaces showing "Interface Down" alarms which gets cleared off in approximately 2-3 polling cycles and again alarm re-appears. Even if user acknlowledges an alarm, since it gets cleared automatically, alarm re-appears on te console. This automatic clear happens because in some polling cycle SMARTS is unable to get correct Status from Interface due to which status changes from Down to unknown and INTERFACE DOWN alarm clears off. When again correct status is obtained by SMARTS in further polling , status changes to again DOWN and alarm re-appears.

Can somebody help me to resolve this issue. Why an alarm clears off when status changes to UNKNOWN. Shouldnt it clear off only when status of an interface is UP ??