So, I wanted to get the Dell OS Recovery tool, which I done. I got it onto a USB drive which was able to put it on (Windows 10 with SupportAssist) yeah, that download one. However when I boot into the USB, it loads, I get the blue screen with the dell supportassist thing and then the screen goes black, says "We have ran into a critical issue, please wait while we resolve the issue" or something along the lines of that and it just doesn't fix and stays on that black screen. So if anyone has been able to fix this the please say thanks.

(I've already been on one of the Dell Support Live Chat thing and done the diagnostic test and it came back fine so I don't think there's any performance issues or anything.)