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October 29th, 2008 21:00
Files and Settings Transfer Wizard problem
I completed a PC Restore by Symantec yesterday, having previously done a full backup of my files/folders to my external hard drive. I had been running Service Pack 2 up until then. Once my computer was up and running again I installed critical updates from Microsoft including Service Pack 3 and of course, my antivirus program ZoneAlarm Security Suite. At this point I had not configured Microsoft Office. I then went back to the F&STW to recover my files etc.
When I checked, none of my photos had been transferred across nor were any of my email messages/contacts for MSoft Outlook. I then checked my external hard drive and there is a folder there called USMT2.UNC . Inside that folder are two DAT files: IMG00001 and IMG00002 and another file called Status. Today I tried to run the Wizard again and had browsed to USMT2.UNC in the Browse for Folder window. I then get an error message "The location that you specified does not contain stored information. Please type a valid folder path into the edit box".
Please can someone help me to recover my files?
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jmwills
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12K Posts
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October 30th, 2008 03:00
Peter58H
66 Posts
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October 30th, 2008 08:00