Hi,

 

I attempted to reinstall xpro on my dell due to an error ( the system crashed/freezed when trying to delete a user, the error messsage was mshta.exe (I think that was the file)is not responding)  This happened several time, actually everytime i tried to delete the user, it is just not working.  I get to the point of deleting the files for the user and the program freezes at that same point everytime.

 

Anyway, I attempted to reinstall using the recovery cd I received with the system (8200) I was given an error that I was unable to use the reinstallation disk due to the operating system in my machine being newer than the reinstallation disk, I am assuming that is because of the upgrade to svc pack 2.  I then attempted to use an installation disk I have for xp home that I just received with my new system.  I decided to abandon the installation when I was provided with the option to delete the partitions (there were 2, one of I am assuming dell files approx 32 mg, and the other stated it was the c drive)

 

In any case, I aborted the installation and now everytime the machine boots up it asks if I want to install the operating system or continue, then I have to select with the arrow key (within a short time period of time or it reboots) and choose that I don't want to continue to install the operating system.

 

My question here is, can I easily deal with this by just getting the machine to boot normally somehow and if so how, and if that works out, is there a way to remove the user that caused the problem in the first place.

 

Or can you provide me with a solution to reinstall the operating system, home or pro does not really matter to much for this system.   I also would like to know how am I suppose to use the originall installation disk of xp pro if the computer won't allow it as mentioned above?

 

 

Thanks

Donna