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Bluetooth Lag
Bluetooth Lag with Intel 11th generation devices
Is anyone having an issue with bluetooth lag on 11th gen Intel devices?
The lag appears when I connect an external bluetooth keyboard and mouse. Every couple of minutes my mouse or keyboard fails to respond in a timely manner. This results in jerky mouse movements and delayed typing.
I have tried two different sets of external keyboards and mice. No change in behavior. Both keyboard mouse sets suffer from periodic lag. Here is the equipment that I have tried:
- Dell KM717
- Dell 7321w
My system:
Dell XPS 17 9710 with Intel i7, 11th gen processor
32 gb ram
1 tb ssd
Windows 10 Pro 21H1
Nvidia 3060 GPU
Killer Wi-Fi 6 AX1650 (2 x 2) and Bluetooth 5.1
17.0" UHD+ (3840 x 2400 display
Software resolutions attempted:
I have tried the Bluetooth and Killer drivers on the Dell support site. After much frustration, I uninstalled these drivers in the device manager, rebooted and installed the latest Intel drivers from Intel.com Unfortunately, no change in behavior.
Finally, I wiped the system and reinstalled Windows 10. This time I ignored the Dell drivers and installed the latest Intel drivers, no change in behavior.
At this point I wondered if there was an interference issue. So I setup an Apple iMac running MacOS 11.6 and a MacBook Pro 16 running Windows 10 Pro 21H1. No issues of lag with either machine over a two day period.
Does anyone know if there is a fix in the works? Or does anyone have a solution?
Above steps? Which steps? Please enlighten me. Thank you!
These are the steps that I have done up to this point.
Tried two different Dell Bluetooth Keyboard and mouse combos. KM717, KM7321w
Software resolutions attempted:
I have tried the Bluetooth and Killer drivers on the Dell support site. After much frustration, I uninstalled these drivers in the device manager, rebooted and installed the latest Intel drivers from Intel.com Unfortunately, no change in behavior.
Finally, I wiped the system and reinstalled Windows 10. This time I ignored the Dell drivers and installed the latest Intel drivers, no change in behavior.
At this point I wondered if there was an interference issue. So I setup an Apple iMac running MacOS 11.6 and a MacBook Pro 16 running Windows 10 Pro 21H1. No issues of lag with either machine over a two day period.HelpMeDell72
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Posted May 12th, 2024 12:03
I am experiencing the same problem with a brand new Logitech MX Mini bluetooth keyboard. (It was super expensive and is supposed to be the best after LOTS of research.)
I have checked that the keyboard works on my wife's (different brad) laptop fine. It is my Dell XPS that seems to be the problem.
DELL-Cares
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Posted October 10th, 2021 11:00
Hi,
We would like to know if you have tried the above steps. If not, please perform the steps and let us know if it worked.
Thank you.
#IWork4Dell
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