Catscratch29

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2 years ago

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Catscratch29

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April 30th, 2020 03:00

BSOD: Driver Verifier DMA Violation with TB16 Docks Part 2

Hi.

Since the old topic seems to be closed I want you reopen the discussion:

https://www.dell.com/community/XPS/BSOD-Driver-Verifier-DMA-Violation-with-TB16-Docks/td-p/7243508

I have the excact same problem. The solution in the topic above was to upgrade to the latest ASMedia USB-xHCI-Controller driver.

I have this version: https://www.dell.com/support/home/de/de/debsdt1/drivers/driversdetails?driverId=xhjrn

This should (by now) the latest one.

But I still randomly get the BSOD on Windows 10 when using a usb camera on a docked notebook.

I'm using:

  • Dell XPS 15 9570
  • Dock TB16 (Thunderbold Dock)
  • Windows 10 latest version with latest driver from Dell
  • latest Dell BIOS firmware
  • Logitech USB Webcam

Is there any solution from side of Dell? Or any way to replace the TB16 dock by a WD19TB (which seems not to have this issue)?