Lc2121

updated

8 years ago

L

Lc2121

4 Posts

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3940

February 18th, 2019 16:00

XPS 15 (9550) No bootable devices found and can’t add boot

 

 

BHey guys,

My laptop is no longer loading up and is coming up with a ‘no bootable devices found’ error message. I had a look at other posts with the same issue which suggested adding a new boot option. However when I have tried to do this it does not allow me and says ‘File system not found’. My boot is set to UEFI, I saw in another post that that’s important. I should also mention that at the top (above the Legacy/UEFI part) I have no boot options at all - it’s all blank. I restored settings to try and fix it and I’m worried I’ve deleted something instead - I’m not sure if there were no boot options at all before.

Also just before all this started it came up with an error message and QR code (I’ll put a photo below as it’s not letting me attach it to this post) which doesn’t show up anymore, but is suggesting there is a hardware issue. It’s a new laptop with a recently replaced battery (as I over charged the original) so I am confused as to what is going on. 

Could you help/explain in the clearest English as well please? 😅 I know nothing about computers just been trying to learn online 

A little stressed as I’m job applying and all my applications are saved on the laptop!