erichywang

updated

28 days ago

E

erichywang

1 Rookie

8 Posts

2 Points

2

1106

March 22nd, 2025 09:34

XPS 17 9730, overheating

Anyone experienced with XPS 17 9730 overheating recently? Now every time I start any gaming it overheats and shuts off directly. Error code 2000-0711. Validation Code: 115749.

I did bios/drivers updates, cleaned fans and reapplied the thermal paste for XPU, scanned virus. Issue still exist. CPU temp goes straight to 100 after opening CS2. The laptop bought less than two years ago. I kinda suspect it's an software or system update issue, any suggestions?

(edited)