our helpdesk are often closing open files, is there a way to run something similar to  isi_for_array "isi smb openfiles list" | grep but without having to run as a root account? 

All our helpdesk need to do is identify the node the file is on and then can use MMC to connect to the node via IP. however it is a bit time consuming to escalate this to storage administrators each time to run a command like this as root to find the node where the file is open.

has anyone else come across a more efficient method?