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advr4

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20 years ago

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advr4

7 Posts

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14060

December 9th, 2006 12:00

dell latitude d610 issue

i installed a new toshiba mk4032gax h.d. into a dell latitude d610 notebook since the old mk4026gax h.d. got fried in a power surge. i made a partition, formatted the drive, and reinstalled xp pro sp2 from the recovery cd dell sent me. i also installed the drivers from the recovery cd dell provided me as well, but now i am having an internet connection problem. the rest of the computer works fine, just having internet connection issues.

my issue is that when i plug in the line direct from the cable modem (i am not going through a router or anything), i get the "limited or no connectivity" exclamation point next to the connection icon in the task bar. so i click on repair, and it says "renewing i.p. address", but after a little bit of trying, it stops and says that it could not be repaired.

i also have a dell inspiron 9300, so i tried plugging the same internet cable in to that one to see if i got the same "limited or no connectivity" issue, but no, as soon as i plug in the 9300, it gets right online no problems.

can anyone help me diagnose this issue? thank you in advance!

Message Edited by advr4 on 12-09-200609:00 AM

Message Edited by advr4 on 12-09-200611:56 AM