Guys,

We have a few of these models with 144GB of RAM. One with 160GB. Windows 10. From time to time (one machine experience this almost every day). There is an odd freezing where the user can move the mouse do some clicks, but nothing works correctly.

By default these builds came with less memory, we upgraded them and also removed the default GPU (small quadro) and replaced that with a RTX 2080 (with the latest drivers)

 

Now, I installed w10 clean (2 days ago) with the latest drivers from DELL's support page from here: https://www.dell.com/support/home/us/en/04/product-support/product/precision-7920-workstation/drivers

Everything works until when the user comeback the next day or the same afternoon the machine is in this state where nothing can be done (is not completely lock per se).

I've changed the power management settings, the NVIDIA power settings to not avail. I believe that this is a hardware issue presenting itself and affects the OS, or viceversa an OS issue (with the latest updates) malfunctionong due to some bug in this specific hardware, etc.

Any help is appreciated.