
UNSOLVED
TPM update on a precision T5810 issue
Hello,
I upgraded from TPM 1.2 to TPM 1.2 latest version with the “Dell TPM 1.2 Firmware Update Utility” everything went fine but since then, Windows 10 doesn't see the TPM anymore.
since with a Get-TPM
TpmPresent : False
TpmReady : False
TpmEnabled : False
TpmActivated : False
TpmOwned : False
RestartPending : False
ManufacturerId : 0
ManufacturerIdTxt :
ManufacturerVersion :
ManufacturerVersionFull20 :
ManagedAuthLevel : Full
OwnerAuth :
OwnerClearDisabled : True
AutoProvisioning : NotDefined
LockedOut : False
LockoutHealTime :
LockoutCount :
LockoutMax :
SelfTest:
I tried to update to the version 2.0 with “Dell TPM 2.0 Firmware Update Utility”
it indicate “Error: The System TPM Query Failled, Aborting” and “Error: Unable to prepare the TPM update payload.”
how to update to version 2.0 or revert to a working version 1.2.
Sincerely
Pascal
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