I have a brand new Dell 8,300 with a NEC DVD+RW-2100AD. I have confirmed after about 4 hours of communicaiton on Apple's iTunes forum and iPod forum that this drive won't work in burning CD's with iTunes. The NEC 1100 doesn't pose a problem. Also, I'm able to burn CD's with iTunes using my Dell Insperion laptop, and can also do it with my wife's Toshiba laptop. This is a specific problem with Dell's NEC 2100 drive. Multipe uses in the iTunes forum have posted a problem with this drive.

Is Dell aware of this?

Will Dell release a firmware update to resolve the problem?

thanks