TibbieLover

updated

3 years ago

T

TibbieLover

1 Rookie

15 Posts

0

6098

July 6th, 2022 02:00

SupportAssist does not run properly

I can run 'Get drivers & downloads', 'Scan hardware',....separately and individually and all is well. If I try to 'Run all' then the procedure does not complete, and I get an error message.

'An unexpected error occurred
A task is currently in progress. Wait for the previous task to finish.'

TibbieLover_0-1657100698083.png

The latest version tries to run some of the checks in parallel. It doesn't work!

According to 'About', my 'SupportAssist is up to date. Version: 3.11.4.29'.

I have a Latitude 7520. I am using the latest version of Windows 11 Pro (Version 21H2, OS build 22000.778, Windows Feature Experience Pack 1000.22000.778.0).