Inspiron 5160 Geforce FX Go5200 display problems.

Question

Hi all,  I'm facing a problems in the display on my new dell notebook. The specs of the notebook are as follows - Inspiron 5160P4 2.8 GHZ HT1 GB RAMNVIDIA GeForce FX Go5200 with 64 MB video memory15' SXGA+ supporting resolution upto 1400x1050 60 GB HDLAN+moden+WIFIDVD/CD writerWindows XP home.   The problem being  that the display is kinda discolored and jagged. Mouse pointer is followed by a horizontal trail. Icon colors are spilled beyond icons areas. I see lot of vertical lines on the desktop. There is flickering on certain areas of window. WHile i bootup the system i get a RED background instead of black. Same RED background persists in even windowxp bootup logo, infact all the black color on the display is replaced by BLACK color. command prompt comes with red background. If i watch a video/play games wherever there is supposed to be a black color it comes as RED.   This problems is present in all the resolutions.   Though the additional monitor/TV works just fine.   Another interesting observation is that if i do not use system for a while and then start it , then the colors come properly but only for 4/5 minutes after that the same discolored display occurs. I've tried reinstalling windows/drivers/updating BIOS to A07.   any ideas / suggestions on this will be appreciated..   thnx in advance   theeta.

4fluke · Answer

It sounds like the video card is shot.  Call Dell and get the thing replaced.  The only other thing I can think of is that the driver for the card has to be reinstalled.  As you have just gotten the thing, call Dell to make things right - in any case, reinstalling the video driver will be part of the troubleshooting routine that Dell will have you do.  You can download a new video driver (well, new at least as far as Dell is concerned) from   http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R89437&SystemID=INS_PNT_P4_5150&category=6&os=WW1&osl=en&deviceid=5008&devlib=6&fileid=116643   Let us know how you make out with it....

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