can't get online!

Question

Hi All:   I've used netzero for years.  I have no problem getting online with my laptop.  Using my Dimension 850 I cannot.  I dial, it connects, checks name and password, tells me I'l online then redials.  I go through the whole thing over and over.   I have a new modem, downloaded the latest version of netzero, have no firewall and went through all the help files from netzero.  Any suggestions?  Thanks!  goldspk

MichaelCretired · Answer

goldspk,

Thanks for using the Dell Community Forum.

If you are connecting to Netzero then more than likely the modem is working correctly. I would recommend contacting Netzero and see what they can tell you.

goldspk · Answer

Thanks, Michael: As I mentioned tho, Netzero has sent a few lists of remedies, none of them work.  I'm at my wit's end!   goldspk

Networking, Internet, & Bluetooth

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