30 Posts

February 15th, 2005 21:00

Thanks for your prompt reply! I will do the diagnostics "thing" tomorrow.
 
I do check for spyware routinely. It's amazing what finds it way to your computer!!
 
Thanks again,
 
Judy

Message Edited by judymadnick on 02-15-2005 05:25 PM

11 Posts

February 15th, 2005 21:00

Hi,

You could run a diagnostics on the fan to check if it reverts with some error. Restart your computer and use 'f12' when you see the dell logo screen. Choose the last option 'Diagnostics' run the the basic diags and then go onto the main diagnostics, if you see 4 different options (thats if you have a newer computer, they come with diagnostics in the GUI version) you can try using the Custom option .. out of the Express, Extended and Symptoms. Choose the fan there and run diagnostics. If that passes that means your fans perfectly fine, its just doing its job.

If you feel your computer is slow/laggy, visit : http://www.sunbeltscan.com (the recommended website) for a scan on your computer for spyware and if any found, take em' out by using the same software. It's not free though, use it for 15 days and then you got to purchase it. It's nice and tested, works perfectly fine. As far as I can see, its perfectly normal with your fan if its cleared diagnostics.

Regards

Anup

2 Intern

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7.3K Posts

February 15th, 2005 23:00

Usually fan noise is from dust - try a can of compressed air (from Best Buy, Office Depot/Max) and blow the fans out good.  See it that clears it up.  And you can add onsite warranty before the current one runs out if you plan on continuing counting on the notebook.

30 Posts

February 16th, 2005 14:00

I have tried compressed air -- perhaps not "hard" enough. I'll try again.
 
I didn't realize you can add on to your on-site warranty. I'll have to check that out. Thanks for the suggestion!

11 Posts

February 16th, 2005 15:00

Hi,

Did you run the diagnostics? If it fails, get your fan and heatsink replaced, if it clears try using the can :smileyvery-happy:

Regards

Anup

2 Intern

 • 

7.3K Posts

February 17th, 2005 00:00

Shoot the air into where the fan rotates and the mounting body meets - dust in there will bind things up.  Don't hesitate to get Service involved though.  Use that warranty if needed.

I called 1-888-673-9434 to add a year 4 to my onsite warranty - ~$180 with taxes.

30 Posts

February 17th, 2005 16:00

I called about the 4th year yesterday -- was told $170 plus taxes but that it could go up anytime. The rep was very pushy. But I think I'll go for it, since the computer seems to be working fine. If I can hold off on a purchase for another year, that would be great!

30 Posts

February 17th, 2005 16:00

P.S. Is that phone number for consumer warranties? The number I called yesterday was for small-business users. I don't know why that was the number given for my service tag. Oh, well. It just took longer.

30 Posts

February 17th, 2005 16:00

Passed the diagnostics tests -- used the can. Maybe I'm just noticing the fan more for some reason?
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