8400 and 2005FPW randomly flickers black

Question

My problem is that the screen flickers black for a second and then returns to normal. This happens randomly. I have no idea of what I can do to consistently reproduce the problem. The only clue I have is that it happens while I'm browsing the internet or working with general applications. I have not played any games on this computer so I do not know if its limited to just the desktop. I have a refurbished dimension 8400 paired with a new 2005FPW. It has an nvidia GeForce 6800 PCI-E 256MB, driver version 71.24 (downloaded from dell). I have also installed the latest drivers for the LCD monitor. I have the resolution set to native 1680x1050 and 60hz refresh rate. I have the Dell wireless keyboard/mouse combination if that helps also. Any help/information would be greatly appreciated. Thanks in advance.

dkgamez · Answer

I hooked up this lcd screen to a different desktkop machine and I'm still seeing the flicker. So I'm sure now that the source of the problem is the LCD. I'm going to contact Dell for a replacement.

dkgamez · Answer

I tried using a regular corded keyboard and mouse and I'm still experiencing the random black screen flickers. So the wireless isn't the problem. Any ideas?

dkgamez · Answer

Does anyone have a direct phone number or extension to the DELL LCD technical support department? Thanks.

I've called 1-800-915-3355 twice and the phone options keeps leading me to the Dell Dimension group. The first time I called I was being transferred but then the phone disconnected. Now I'm waiting 20 minutes again for them to pick up and then transfer me. Dell's support is the worst I've experienced.

dkgamez · Answer

For future reference, here's the number I was given for LCD/Monitor technical support: 1 800 624 9896

Larry Parker · Answer

The problem involves the monitor and its interaction with the DVI cable and the EDID (extended identification [or something]) info. You can search these forums. Try what I did-replace the DVI cable with an analog cable. Problem solved.

Yes, the DVI should work, but it doesn't. I should be married to Faith Hill, but I'm not :(

JPtek · Answer

Hi,

I have the same problem. My vid card is a Radeon 9100.
The problem is not present with the d-sub connexion.

It not present also when using native XP VGA & Default monitor driver.
I tried Catalyst V4&5 and Omega driver at different refresh rate and resolution...

Did you fix your problem?

Maybe it`s a monitor driver issue!?!?

UPDATE.: Finally I tried with the Plug&play XP monitor driver and the problem is still there...

Message Edited by JPtek on 03-29-2005 06:23 PM

tima2483 · Answer

>The problem involves the monitor and its interaction with the DVI cable and the EDID (extended identification [or something]) info. You can search these forums. Try what I did-replace the DVI cable with an analog cable. Problem solved.<

And display quality (especially text) potentially lost, not to mention the ability to connect two computers to the monitor.

>Yes, the DVI should work, but it doesn't. I should be married to Faith Hill, but I'm not :(<

I hope you didn't pay anything to marry Faith Hill. :)

dkgamez · Answer

The black screen flicker still happens. Yes, I am using the DVI when the problem occurs. Even if I could side-step the problem by using the VGA D-SUB connection, I prefer the quality of DVI.

I'm just waiting for my new replacement monitor to arrive now.

JPtek · Answer

I test it with another monitor...not Dell
and I have no problem at all. No more blink

Maybe an incompatibility between the 2005fp and my video card
or maybe a defective monitor...

Will RMA...

UPDATE 2005-9-4.: I received a new 2005FPW and still have flickers.

I tried with another video card and no more blink.

Like I said maybe an incompatibility or a defective video card.

I`ll keep my DELL monitor ;-)

Message Edited by JPtek on 04-09-2005 05:33 PM

Monitors

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