What kind of modem are you connecting to the router? If it is a cable modem, whenever you change the device connected to the modem, you need to do a complete reset of the network. Turn everything off. Wait a few minutes. Turn on the modem and wait about 5 more minutes, then turn on the device connected to the modem. If the router is the device connected to the modem, turn it on first and then turn on the computers. If a computer is connected (without the router) then turn on the computer that is connected to the modem.
Are you using the buggy software that comes with the TM2300? If so, abandon the software and try using the Web Based Configuration Utility to connect to the router and configure any settings. Use of the Web Based Configuration Utility is detailed in the users guide for your router. The online version is at:
I've downloaded the utility and it still doesn't see the router with either my.router or 192.168.2.1. The icon shows up in the sys tray, but it is red/yellow with the error message unable to contact the router. Any other suggestions?
If resetting means sticking a pin in the hole in the back, then I've already done that. I had this working on a WinXP once. It worked for a couple of days, then nothing. Discovered the ethernet port died on that computer. Installed another card and it worked fine.
I then took this unit to the computer that I wanted it installed on with no luck. I'm thinking that the ethernet port or something else has died in it.
Try opening a command prompt window by going to Start > Run and typing cmd then clicking OK. In the command prompt window, type ipconfig /release /renew then hit the Enter key. Report back what you find.
With the computer connected directly to the Internet, it works fine. When I switch to the router, I receive the following error:
An error occurred while renewing interface local area connection, unable to contact your dhcp server. Request has timed out.
I have the cable that was plugged into the computer's ethernet port now in the router's ethernet/Internet port. The other cable is now plugged into the computer's ethernet port and to one of the available ports on the router.
volcano11
2 Intern
•
28K Posts
0
March 4th, 2005 20:00
What kind of modem are you connecting to the router? If it is a cable modem, whenever you change the device connected to the modem, you need to do a complete reset of the network. Turn everything off. Wait a few minutes. Turn on the modem and wait about 5 more minutes, then turn on the device connected to the modem. If the router is the device connected to the modem, turn it on first and then turn on the computers. If a computer is connected (without the router) then turn on the computer that is connected to the modem.
Steve
LauriMSU
6 Posts
0
March 7th, 2005 11:00
volcano11
2 Intern
•
28K Posts
0
March 7th, 2005 12:00
Are you using the buggy software that comes with the TM2300? If so, abandon the software and try using the Web Based Configuration Utility to connect to the router and configure any settings. Use of the Web Based Configuration Utility is detailed in the users guide for your router. The online version is at:
http://support.dell.com/support/edocs/network/p57205/en/index.htm
Look under "Managing Your Router".
Steve
LauriMSU
6 Posts
0
March 7th, 2005 13:00
I've downloaded the utility and it still doesn't see the router with either my.router or 192.168.2.1. The icon shows up in the sys tray, but it is red/yellow with the error message unable to contact the router. Any other suggestions?
Thanks.
LauriMSU
6 Posts
0
March 7th, 2005 14:00
If resetting means sticking a pin in the hole in the back, then I've already done that. I had this working on a WinXP once. It worked for a couple of days, then nothing. Discovered the ethernet port died on that computer. Installed another card and it worked fine.
I then took this unit to the computer that I wanted it installed on with no luck. I'm thinking that the ethernet port or something else has died in it.
Your thoughts?
volcano11
2 Intern
•
28K Posts
0
March 7th, 2005 14:00
Try opening a command prompt window by going to Start > Run and typing cmd then clicking OK. In the command prompt window, type ipconfig /release /renew then hit the Enter key. Report back what you find.
Steve
LauriMSU
6 Posts
0
March 7th, 2005 14:00
With the computer connected directly to the Internet, it works fine. When I switch to the router, I receive the following error:
An error occurred while renewing interface local area connection, unable to contact your dhcp server. Request has timed out.
I have the cable that was plugged into the computer's ethernet port now in the router's ethernet/Internet port. The other cable is now plugged into the computer's ethernet port and to one of the available ports on the router.
volcano11
2 Intern
•
28K Posts
0
March 7th, 2005 14:00
See if resetting the router to its factory defaults solves the problem. Has this router ever worked before?
Steve