Inspiron 5100 - will not boot up

Question

Our Inspiron 5100 will power on, but will not boot up.  It makes an inital noise, but then nothing happens.  Yesterday (once) after my husband tapped it, it did boot up.  However, since then, it has not worked.  Any suggestions?    If it is not repairable, how do I remove our important files?  Thank you!

ejn63 · Answer

It is probably repairable, but if you need your data, and the hard drive is OK, you can mount it in an external bay or use an adapter cable and connect it to a working system to copy your data.

If it's out of warranty, contact a mainboard repair shop - or replace the mainboard (the latter is likely to be an expensive option).

awwsome · Answer

I am having same exact problem. Is there any solution for it?  He said it's repairable.  How?

Steve_Tiger · Answer

Try search on AQS Computer service.  They fixed my 5150 for $169+shipping.  I just wonder why so many owners of this 5100, 5150, and 5160 have the same problem and Dell refuse to recognize it.  I already canceled all of my company laptop purchase order thru Dell.  I'm still order the desktop systems only

loxman · Answer

Thank you, Steve.  I will follow up with that company.  We have also discontinued buying our laptops from Dell.  Too bad that Dell does not respond to the challenges.

awwsome · Answer

Thanks for suggestion. I was trying to look up for AQS Computer service online but I couldn't find anything under that search. Do they have a web-site or local stores?

loxman · Answer

I found their email address, it is: aqs12@adelphia.net I found this at the following web site: http://www.hardwareanalysis.com/content/topic/5449/?o=240.

I have emailed them to get more information. I hope it helps!

Steve_Tiger · Answer

here is there web site, call them first to make sure they can fix it.  It takes 1 day turn around to fix my laptop. http://www.aqstech.com/

wy6688 · Answer

Please refer to     http://forums.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=191563   when you send some one to repair your NB.

wy6688 · Answer

before you want to send your notebook to the repair firm that you found on forum, be sure to read ollowing information. it tell you best way to deal with your notebook  and anti-theft method   http://forums.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=193215

awwsome · Answer

it might be your memory module. you have 2 options, if it is under warranty call dell and get it fixed, if it's not under warantty they will ask you for approx $750 to fix it. And another option is contact aqs12@adelphia.net

http://www.aqstech.com/

they will fix it for you for approx $ 175-200 only

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