Dell Inspiron 9300 - Brand new display shows red everywhere!

Question

I got the Dell Inspiron 9300 yesterday. The first time I booted it the display was red, afterwards after trying to adjust the screen it became proper and worked alrite. I shut it down and restarted it later to have the 'red screen' again. Basically red means (screenshots attached) that the darker areas of the display just show red color. Especially when black is supposed to b there its red. Again the problem fixed itself when i gently tapped the laptop and it worked great for the next 2-3 hours. Today morning I restrted the laptop and am getting the same reddish display which refuses to go away.    I dont think it is a setting problem, since the display fixed itself twice on its own. I think somethings loose I am afraid to do anything which may void the warranty. Please look at the screenshots and advice as to what is wrong? Is it minor or major? display is 17 inch UltraSharp™ Wide Screen XGA+ Display :smileysad: http://www.phoneyworld.com/dell.htm  in last screenshot it may not b visible but background other then command prompt also has reddish tinge Message Edited by whizkiddo on 06-03-2005 05:42 AM

SR45 · Answer

Call tech support and report it, and ask for another brand new system....This just does not look good right out of the box.   Don't know if it a quick fix is available for that one.

Locked Topics – Laptops General

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