Laptop turns off when AC adapter is plugged in on Inspiron 3200.

Question

I have a strange problem.  I have an Inspiron 3200 and I can turn it on just fine with the battery plugged in, but when I go to plug in the AC Adapter (for example, when the battery gets low) the computer turns off.  Then it won't turn back on until I unplug the AC Adapter and reseat the battery.  Also, the laptop will not boot up on AC power alone.  If I remove the battery and plug in the AC Adapter and try to turn on the laptop nothing happens.    Finally, I can plug the AC Adapter into the laptop right when the computer starts up and I can leave it plugged in, but after a bit it is like the laptop figures out that the AC Adapter is plugged in and shuts off again.   Any thoughts??

banana1234 · Answer

My laptop had similar funny errors. Ismail @ dell helped me sort it out..... Try this

Remove AC adaptor.
Remove battery.
Press and hold power button for 10-15 seconds.
Replace AC adaptor and boot up.
Switch off the laptop.
Put the battery back in and try starting again.

This process drains any of the residual charge in the unit.

Paseo92 · Answer

You're a life saver!!  It works fine now!  Thank you very much!

Locked Topics – Laptops General

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