Please help me! Inspiron 1000 problem.

Question

I have a dell inspiron 1000 (the advanced kind with more RAM and a bigger screen).  It had been working fine for a couple months until one day when I tried to turn it on and it didnt.  Now all that happens when I press the power button is the Hard Drive LED comes on solid and thats it.  It just sits there with the hard drive light on.  I know that its not a HD problem because I tried removing the drive and putting it into my desktop as a slave, it worked fine.  So now im stumped....  It looks to me like a power supply or MoBo problem.   -emh   (p.s. I have resorted to the forums because I spent over 6 hours on the phone with 'customer service' and got nowhere.  Apperently, the laptop that I have is not registered to me even though I bought it directly from dell.  I then tried the tech chat but it didnt work.)

iKlaatu · Answer

Couple things to try, if not done so already:   Remove battery, use only AC adapter (vice versa, too).   Remove memory module(s) and put back (one at a time, if two).   Power up after doing each different way.   Also... is F2 keypress immediately after powering on, to get to BIOS setup, impossible? If any chance of getting in there you could at least check info seen there (HD existant, etc.) and if POST is set to Minimal (or similar) you could change that to Thorough (or similar) so that the system is certain to check itself.

emhofborg · Answer

I've tried turning it on with every possible combo of battery/ac.  No luck.  I've tried reseating the ram.  No luck.  I've tried turning on without the HDD.  No luck.  It doesn't even start booting so there is no way to get to the bios setup.   -emh

fozzieb · Answer

I bought the standard Inspiron 1000 two weeks ago and have the same problem, When i plug it in to the mains the green LED comes on but the power button does nothing, I have also tried removing the battery and nothing happens.   I own two other dell systems and loads at work with no problems ever, could it be a fault with this model?   I hope we get it solved soon as this was to be a gift to my mum.   Cheers

fozzieb · Answer

Just off the phone to Dell, they are collecting the laptop tomorrow.

emhofborg · Answer

'Just off the phone to Dell, they are collecting the laptop tomorrow.'   Lucky.  Dell has not been that helpfull with me.  Check it out: http://forums.us.dell.com/supportforums/board/message?board.id=cc_general&message.id=65977   -emh

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